Close
Sign up

On the login screen, tap on the ‘Sign Up’ button.

Select the option that applies to you.

Fill in your details as required.

Create a secure password. Your password should be a minimum of 8 characters and should contain 1 uppercase, 1 lowercase, 1 number and a special character (e.g ! or @)

You will receive a confirmation email if your sign up was successful.

Digital verification process

After signing up, you will receive a confirmation email.

If you are not a Standard Bank customer, log into the app and complete the digital registration process.

You’ll need your ID and Proof of address.

Once you have completed the process, you will receive a confirmation email if your verification was successful.

You will receive an activation email once your profile has been verified, then you can login and start transacting.

ZAR top up

Once you have logged into Shyft, click the ‘Transact’ tab at the top of the screen.

Make sure that you are in your ZAR Wallet, by clicking on the South African Flag, then select the menu button (three dots) on the right of the screen to activate the Options menu.

Select ‘Top up’.

Use the provided details and instructions when making an EFT to your Shyft ZAR wallet.

Buy Forex

Select the Forex tab at the top of the Globalview screen.

Select “Buy” on your desired currency.

Enter the amount of Forex you want to buy or select ZAR as your indicative currency and enter the amount of ZAR you want to spend, then select “Get a Live Rate”.

Read and accept the declaration to get your live rate.

Select “Buy Now” to confirm purchase.

You will receive a confirmation pop-up with the amount of Forex you have just bought.

Order card

Select the “Transact” tab and choose a currency wallet.

Select “Cards” (just below your total balance breakdown)

Select “Order Physical Card”.

Select the number of cards you want (maximum is 3 per user) and enter delivery details.

Preferably use an address where you will be available in the week during office hours (08:00 - 17:00). The Shyft Physical Mastercard delivery will take 3–5 business days.

Top up physical card

Select the “Transact” tab at the top of your Globalview screen.

Choose the currency with which you want to top up your card and select “Cards” just below the total balance breakdown.

Choose a “Physical Card” and tap on it.

Then select “Top Up Card”.

Enter the amount you would like to put on the card, select “Top Up” and confirm. The funds will be moved from the wallet to the card.

You can see the balance of the card by opening it from the “My Cards” screen, or view the total balance of all your cards, per currency, under the respective Currency Wallets, in the balance breakdown.

Create a virtual card

Select the “Transact” tab and choose from the five currencies provided and select “Cards” (just below your total balance breakdown).

Then select “Create virtual card” at the bottom of the screen.

Give the card a description (eg. Netflix card, Airbnb card etc), enter your South African mobile number, and create a 5 digit 3D secure code. Confirm the 3D secure code and select “Create Card”.

The card will be displayed in the “My Cards” screen under “Virtual Cards”. *Please note that you will need to create a Virtual Card for each currency.

Top up virtual card

Select the “Transact” tab in the top of your Globalview screen.

Select the currency with which you want to top up your card. Select “Cards” just below the balance breakdown.

In the “ My Cards” screen, choose a Virtual Card and tap on it.

Select “Top Up Card”.

Enter the amount you would like to put on the card and select Top Up.

You can see the balance of the card by opening it from the “My Cards” screen, or view the total balance of all your cards, per currency, under the respective Currency Wallets, in the balance breakdown.

Create beneficiary

Select “Transact” tab and choose the currency that you want to use to pay the beneficiary.

When in the desired Currency Wallet, select “Payments.”

Select “International Transfer”.

Select Create Beneficiary.

In the pop up menu, select “International Bank Account”.

Select the beneficiary type (“Myself”, “Someone else”, or “A company”); Select the currency that you want to send; select the country that you are sending funds to and confirm.

Fill in the Beneficiary Details and select “Add Beneficiary”.

Create Liberty & WebTrader beneficiary

Select the “Transact” tab from the Globalview screen.

Select the currency wallet the beneficiary will be paid in, then select "Payments".

Select “International Transfer”.

Select “ Create Beneficiary”.

Select “Standard Bank Webtrader” or “Liberty Offshore Investment Plan” and fill in your relevant information then select “Add Beneficiary”.

Create Isle of man & Jersey beneficiary

Select the “Transact” tab from the Globalview screen.

Select the currency wallet the beneficiary will be paid in, then select "Payments".

Select “Standard Bank Offshore”.

Select “Create a Beneficiary”.

Select “Standard Bank Isle of Man or Standard Bank Jersey”.

Select who the recipient will be (To myself or To someone else).

Fill in your relevant information then select “next” to complete the process.

Make a payment

Once you have added a beneficiary, you will be taken back to the beneficiaries screen and your new beneficiary will be displayed there. Select the beneficiary that you want to pay.

Enter a reference and reason for the payment.

Review your payment then select “Pay”.

A window will pop-up to confirm your payment.

Add a Shyft to Shyft beneficiary

Go to your ZAR wallet, by selecting the “Transact” tab.

Select “Payments” (just below your total balance breakdown).

Select “Shyft to Shyft.”

“Send invite”.

A pop-up will appear to choose a method to send your invite.

Once the recipient accepts your invite, they will appear in your beneficiary list.

Shyft to Shyft payments

Once you’ve added the user as a Shyft to Shyft beneficiary, tap on them.

Enter a reference and reason for payment, then enter an amount for the transaction and select “Next”.

Review the details of the payment and select “Confirm and Pay”.

A pop-up message confirming to say that your payment is being processed. Tap “Ok” to dismiss.

Exchange between currencies

Select the “Forex” tab on the top of the screen.

Select “Buy” on your desired currency.

On the top left, select which currency you would like to spend from, then enter the amount of Forex you want to buy, then select “Get a Live Rate”.

Read and accept the declaration to get your live rate.

Select “Buy now” to confirm purchase.

You will be taken to the confirmation screen with the amount of Forex you have just bought.

Send money offshore

In the Globalview screen, select the menu button on the top left of the screen to view your profile.

Select ‘More’ to access our investment partners.

Select which offering interests you to find out more, and open an account.

Convert Forex to ZAR

Select “Transact” tab and choose the currency wallet with the currency that you want to exchange to ZAR.

Select “Payments”.

Select “International Transfer”.

Select "Create beneficiary".

In the pop up menu, select “International bank account”.

Select the beneficiary type (“Myself”); Select the Currency that you want to send (exchange); select South Africa and confirm.

Fill in your banking details and select “Add Beneficiary”. Then make a payment.

Return Funds from Shyft Card

On the Transact screen, select the currency wallet you want to return funds to.

Click on the “Physical Card” that you want to empty.

Select the “Return Funds to Wallet” option.

All the funds will be removed from your card into your respective wallets.

Request a ZAR refund

From the Globalview screen, select the “Transact” tab.

In your ZAR wallet, select the menu button (three dots) below the total balance breakdown.

Select “Request Refund”.

If you are not an existing Standard Bank customer, the app will request the bank account details to which the refund must be paid.

If you are a Standard Bank customer then enter the amount you would like a refund for.

A confirmation pop up will appear, select “confirm”.

A pop-up message will then appear saying the refund will be processed within 48 hours, tap “OK” to dismiss it.

Loading